I recently stayed at a hotel in Playa del Carmen and I was pleasantly surprised by the wonderful location. The hotel was very close to the beautiful beach, making it easy for me to enjoy the sun and sand whenever I wanted. Additionally, the hotel's proximity to the famous fifth avenue was a major plus, as I had easy access to all the shops, restaurants, and entertainment options. The room I stayed in was a good size with a balcony, allowing me to enjoy some fresh air. The bathroom was also satisfactory with a working shower and basic amenities. Moreover, the hotel staff provided a lovely breakfast that started my day off right.

I had a great experience and there was nothing that left me dissatisfied.

The beach was close to the hotel we stayed at. The food was fine: )

We stayed at the Koox City Garden Hotel in the heart of Playa Del Carmen and loved it. Is close to everything. The staff were so kind and attended to any needs or requests we had. It is a very good deal that afforded us more spending money for entertainment on our vacation. Would definitely stay there again.

This place is conveniently located near Portal Maya and the breakfast here is amazing, with friendly staff.

The hotel offers great value for money with reasonable rates for comfortable rooms. The rooms come with basic amenities including A/C, a fridge, and a balcony. The location is ideal, right on 5th Avenue and close to the beach, making it convenient for exploring the area.

No negative aspect mentioned.

As a solo traveler, I found this hotel ideal for my needs. Its location was perfect as it was right on the heart of the city, with quick access to transportation and everything the city had to offer. Additionally, it was easy to reach nearby spots such as the beach and shops. The hotel facilities were great, and it offered everything I needed for my stay. The staff was friendly and always helpful, making my experience even better. The cleanliness of public areas was convenient and impressive.

Nothing everything was great.

This hotel is great value for money, with reasonable prices and attention to detail. Its location right on 5th Avenue, close to the beach, is unbeatable. The staff provides excellent service and the rooms are clean and modern, with balconies and air conditioning. The bathrooms are also reasonable, with working showers. The breakfast options are worth mentioning as well.

No improvements needed, everything was perfect.

During my Christmas holiday stay, I appreciated the affordable price and overall cleanliness throughout the property. The location was also ideal, with easy access to nearby attractions and activities. I especially enjoyed the peaceful atmosphere in the onsite garden and pool areas for relaxation and lounging.

The noise level at night was a major drawback. Loud music and rowdy guests kept me up until the early hours of the morning, making it difficult to get a good night's sleep.

The hotel is in a great location for those who want to be right in the heart of things, with easy access to all the shops and restaurants in the area. the garden is a pleasant space to relax in and catch some sun. Rooms are comfortable and spacious and equipped with basic amenities like air conditioning and Wi-Fi.

In some cases, the noise level can be high and could be disturbing to some guests who are not used to it.

We appreciated the daily housekeeping service and the cleanliness of the room. the hotel's location was convenient and offered easy access to nearby restaurants and shops.

Our Easter weekend stay at the hotel was not pleasant. the loud music from nearby venues made it impossible to sleep and relax at night.

Great location, close to beach and shops. Comfortable bed and pillows. Functional A/C and wifi. Friendly and helpful staff.